This week, the UK Gambling Commission has suspended the gambling licence of a well-known online casino and sportsbook operator.
Triplebet Limited, which owns Matchbook, has been told by the UKGC that it must cease all casino and betting activity in the United Kingdom until the matter is resolved.
The Commission’s decision relates to section 118 (2) of the 2005 Gambling Act which covers the suspension of operator licences. It states that the UKGC has the right to suspend an operating licence if its suspects that any of the conditions specified in section 120 (1) may apply.
The aforementioned conditions include the unsuitability of licensees to continue their licensed activities, failure to cooperate with reviews, and breach of conditions.
In the case of Triplebet Limited, the licence revocation applies to the “operator’s ability to offer remote facilities for pool betting, betting intermediary, and to operate a remote casino.”
As a result of its decision, which is effective immediately, the UK Gambling Commission has instructed the operator to settle all of its customers’ open bets which were placed prior to the suspension of its licence, and to make UK customers’ accounts accessible so that they may withdraw their funds.
According to Matchbook’s website, its owner and operator (Triplebet Limited) has already agreed on a plan with the UKGC under which it will “deliver on a number of conditions”. It also mentions that the site will “be briefly closed” while the issues are resolved, and that customers should contact Matchbook’s customer services team via telephone or email if they have any questions.
Matchbook launched in 2004 and offers a sportsbook, betting exchange, casino, and live casino. Its partners include Kempton Park, Sandown Park, Cork Racecourse, York Racecourse, and The Jockey Club among others.
Although its UK gambling licence has been temporarily revoked, it continues to hold a gambling licence from the Alderney Gambling Control Commission.